Shipping Policy
Shipping Policy
Last updated: January 2025
At Alive Juicers, we are committed to getting your juicer, blender, or accessory to you as quickly and safely as possible. We ship exclusively within the United States.
Free Shipping
All orders qualify for free standard shipping within the United States. There is no minimum purchase requirement. The price you see at checkout is the price you pay — no hidden shipping fees.
Processing Time
Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Timeframes
- Standard Shipping: 3-7 business days (free)
- Express Shipping: 2-3 business days (additional cost may apply)
Shipping Regions
We currently ship to all 50 United States, including Alaska and Hawaii. We do not ship internationally at this time.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can track your package through the carrier's website.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours at info@alivejuicers.com or call +1 (619) 938-4079. We will arrange a replacement or refund at no cost to you.
Large Items
Commercial-grade juicers and large appliances may require additional handling time. These items typically ship via freight and may take 5-10 business days for delivery.
Contact Us
Questions about shipping? Email us at info@alivejuicers.com or call +1 (619) 938-4079. Our business hours are Monday through Friday, 9:00 AM to 5:00 PM PST.